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               Rural Consumer Awareness Compaign -2009-10

                              CONSUMER AWARENESS PROGRAM, Venue- Village Guggor , Dist. Barabanki

         Date- 3 August 2009                    Collaboration With – Bureau of Indian Standards Lucknow

             Join Us – Consumer Guild ( A Voluntary organization with grass root Initiative.)

 

 

                                      RURAL CONSUMER AWARENESS COMPAIGN 

Reports-


Venue-Gram Panchayat Bhavan Village Devripur Block Bakshi ka Talab
Distt. Lucknow
Motive- Educating Rural Consumers the Consumer Protection act and aware them to purchase BIS Certified Products.

Collaborators-

                           CONSUMER GUILD WITH THE PRECIOUS SUPPORT OF BIS LUCKNOW.

A Rural Consumers Awareness meet has been held at above venue by Consumer Guild and active collaboration with  Bureau Of Indian Standards Lucknow .. The meeting comes in the wake of findings that CPA is not being followed strictly especially in rural area like Block Bakshi ka talab and mostly
consumer have very little bit idea of consumer movement.

First Abhishek Srivastava Chief Functionary of Consumer Guild U.P gave inaugurate speech he describe whole CPA in easy language to Rural Consumers and emphasis and appeal to them kindly take Cash Memo every purchase, In addition he said, it is a violation of basic consumer rights – the right to safe product, the right to information, the right to compensation when injured and the right to healthy he also pointed out lack of awareness especially in rural Consumers about Consumer Movement.

After inaugurate speech Dr. Chandra Mohan Director BIS Lucknow started his speech by describing BIS work and origin in details , then he step by step described consumer friendly schemes running by BIS to ensure consumers safety and quality of products. He also pointed if any consumers found that any seller or product is not following BIS Rules especially if that product certified by BIS should complain to BIS branch office any time for further action from BIS side.
He also described Gold and silver jeweler Hallmarking scheme to the audience.

DORI LAL GRAM PRADHAN VILLAGE DEVRIPUR BLOCK BAKSHI KA TALAB-
He also pointed out that mostly rural consumers don't have any idea about consumer movement he also thanks organizers for arranging such a wonderful programme in their village .

                                              RURAL CONSUMERS RESPONSE-

                  Most consumers said that vendors don't give them any cash memo but lack of option they have to buy products from them. Most consumers don't have any idea imitative taken by Ministry Of Consumer Affairs Like National Consumer Helpline and Core Centre and even they do not aware of consumer Forum procedures and they don't
have any faith for getting redressal of their complain Many rural consumers are illiterate that is also is a big challenge
for success of consumer Movement..
Positives – Mostly Rural consumers watch JAGO GRAHAK JAGO ads at their television , they know ISI mark but they don't know how to identify original ISI mark .Many consumers also registered their complain at this meeting among
them complaint like duplicate Cement , non certified seeds, were the main concerning areas .

Conclusion- In that meeting several Villagers , ITI BKT Students ,Teachers , primary students , officials of Agriculture
Dep't., BIS officials , Consumer organization representatives were present , Meeting was also addressed by Anupam Srivastava  Vice President  Consumer Guild , Deepu Tiwari  Local Participant , Shri B.K Srivastava official from Agriculture Deptt.
Total Participants- 150.

 

 

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